Would this upset you?

I recieved my itemized bill the other day for our flowers at the wedding and the reception. I thought the total price was pretty darn cheap. I went back to the shop to change the bridesmaids bouquets because they were going to be too blah. When she looked at the price list she realized she undercharged me from the get go by almost $400. All together it was still a little under a grand for fresh flowers but still....We ended up tweaking the arrangements and using different flowers on some of the arrangements then the tiger lillies and orlando roses we had org. planned. Should I have been honored the price that was quoted to me at first or is this just an oops on their part and I have to accept it? I was overly mad, but secretly I was fuming on the inside. As long as my flowers look great on my wedding day thats all that matters in the long run.

Would this upset you?
Well if all you are wanting is that the flowers look great, then why worry about the price. They messed up, and if you are an honest person, you will honor their mistake and pay them what they are due. Wouldn't you rather forgive them and be completely happy on your wedding day, rather than hold a grudge inside of you? %26gt;L
Reply:Forget the law - litigation culture is what's destroyed America imho.



Just look at the big picture. You've gotten flowers at a good price, why worry?



Concentrate on your wedding. Have a good one.
Reply:If they quoted you on a signed agreement they should honor that.
Reply:The thing is a itemized bill is not a contract neither of you signed anything that says this is the final price that we both agree upon.



Sorry to say it but you will have to pay the higher price.
Reply:Nope. You KNEW something was wrong with the price.
Reply:Yeap I'd be upset. If you wouldn't have went to change the flowers they probably wouldn't have never caught their mistake. So I think they should have honored the original bill.
Reply:As a caterer when the price of an item skyrockets such as when avocado quadrupled last year I let the client decide if they want to pay extra or substitute. Ideally the florist should not have charged you extra. The compromise was better for the florist but as you say as long as you are happy with the flowers on your wedding day that IS the most important thing. But I'd be wondering if they made that kind of boo boo when their own financial interests are at stake just how responsible are they going to be?
Reply:I'm a little confused...did you get an estimate for the flowers? If you did, then you knew the bill was too cheap and you should have been honest and paid what you owed.

If you didn't get an estimate, that's a different story all together.
Reply:It isn't like you're being overcharged--you're just being charged the fair price. If she signed a contract at the lower price, she would have to honor that, but otherwise, she is right.
Reply:If they made the mistake, then they should honor whatever price you were quoted if it was on paper. Our reception site gave us the prices for food when I went in a year prior to our wedding. When it got closer to the time, their food prices went up, but we were still given the lower cost. Talk to them about it.
Reply:As long as it's fair for both sides I would let it go. The important thing is for you to be happy with the flowers and for them to want to do a good job for you.
Reply:If this situation was in the reverse would you be willing to take a hicky in your business cause you made a mistake???



Sounds to me like the lady was fair and very helpful to you.

Have a wonderful wedding and enjoy your life.



You did the right thing by paying the correct amount for the flowers so good for you. It is called character. Taking the high road. Doing the right thing. Not being selfish but a giver.
Reply:She should honor the quoted price. I would ask to talk to the store owner/manager and tell them this is what happened. And be sure to show them the itemized bill with the quoted price.
Reply:Considering how much you're spending on the wedding in total, you got the flowers for a good price. Also considering how much flowers cost these days, you got the flowers for a really good price. Just pay for them and be happy. You're getting married! Don't sweat small things. This is how it turned up and compared to how much I know my friends have paid for flowers for each of their weddings, you got flowers cheap even with the oops.
Reply:If the bill is itemized, and you did not recieve all the flowers on the list, and did recieve flowers that were not on the list, then the bill is null and void, as its not what your recieved or requested (since you made changes).



Your shop owner should make a new bill, removing the flowers you didnt use, and adding the ones you did. That is the total you should pay. I say present this idea to your florist calmly and collected, state you understand it was a mistake that that happens... and maybe she'll take some money off for you being so nice and understanding (that always happens for me... cuz i dont make a big deal out of mistakes)
Reply:To err is human. Turn the situation around, if you had made the mistake and it was going to cost you hundreds of dollars how would you feel? I'm sure you'd appreciate a customer realizing you'd made an honest error and paying the correct amount.

You said you were surprised at the orginal invoice and thought it was cheap, so you had an inkling something was a little odd. I'd say accept the fact that the clerk made an error and pay the bill without complaint.

That is what I would do, I'd feel dishonest otherwise, but that is only MY opinion.
Reply:I would be very annoyed at having to make other adjustments in my budget to make up for someone else's mistake. Four hundred dolllars is a huge amount of money to make up for somewhere else. If you are happy with everything else the florist has done (the look of the flowers on your big day, timliness of delivery, and customer courtesy), I don't think you should say anything about the additional money. I would not take anymore crap from this florist, however. One four hundred dollar mistake is more than enough for you to put up with.
Reply:I understand both sides. I would be pretty upset as well. But it also sounds like she tried her best to rectify the situation with you. You could let her know that this put a slight kink in your plans and could she do something to rectify this. The worst she can say is that there is nothing she can do. I wouldn't push it any farther than that. She sounds like an honest woman who simply made a mistake. Try asking her and cut her a little slack. And maybe go punch something (not someone) to relieve some of the anger you are feeling.
Reply:Honey, if you're getting pretty wedding flowers under $1000, I'd be HAPPY! It was an oops on her part and if you wanted, you probably COULD make it an issue but really....is $400 worth having a pissed off florist when you're already spending THAT much?
Reply:i'd be a little upset if they didn't tell me that the cost of the flowers would go up at the begining when u decided to change the flowers. they couldn't let u have that for $400, they have to make a proffit at the end of it and pay their suppliers. prices of flowers can change over time as well. but if u were happy with the look of the flowers, the delivery of them, and the set up of them, i wouldn't hold too big of a grudge against them. it was a mistake on their part but if it didn't totally ruin your day i would accept it and move on.
Reply:If they quoted you that price and you have the paperwork, they are suppose to honor it.

If it was taken to court they would have to honor it.

I am not saying take it that far but this is just an example.

good luck
Reply:That same thing just happened to me this week with my wedding coordinator, who was supposed to take care of everything for me. We received our bill and she was more than $3000 over budget, and expected us to pay her right away!!! To be honest, I threw a fit and she knocked half of the price off. I would take a stand and at least see if they will lower the price a little for you since it was something you were not expecting.